Goal & Method

Company Values

Overview

Our world is increasingly dependent upon technology based systems for everything from systems controls, security, and traffic management, to critical data and communication requirements. The technologies that drive all of these areas are developing at an ever more rapid rate, and in turn are creating challenges for production and facility managers at the power and cooling level. Falling behind in power and cooling technology advancements, and best practices presents an increased likelihood of unplanned downtime for your critical systems. This of course presents an increased risk of lost production time, lost man-hours, and ultimately lost revenues.

Potencia Technologies specializes in providing power and cooling solutions for a wide range of technology applications. In today's world it is all the more important to be dealing with a partner who understands the demands for system availability, and the technologies required to meet these demands. Potencia is just this kind of partner.

Knowledge is critical to insuring that we offer the right solution for your needs. To this end we bring understanding of the power and cooling industries. We also bring a wide range of experience within different environments. Much of our work is within the data center environment. We are not limited to this however and are just as comfortable assisting with needs in your networking closet, production floor, lab, or outdoor parking and traffic control systems.

One of the keys to our success is our ability to pull together solutions from a range of different world leading manufacturers of power and cooling products. "You can have any flavor, so long as it is vanilla." This is not the sort of thing you want to hear when it comes to your critical power and cooling infrastructure requirements. The application is what will ultimately determine the right solution, and not the brand name of the product.

Goal & Method

Our goal at Potencia Technologies is to insure the highest quality of solutions to meet the power and cooling infrastructure requirements of our customers. We understand that if we are going to realize our goals we must implement strategies that are going to enable us to fulfill our goals. To this end we have built a simple methodology that focuses on the following areas: Knowledge, Evaluation, Partnerships, and Customer Service.

Knowledge and understanding of available power and cooling technology
Knowledge is critical to designing and implementing the right power and/or cooling solution. A mission critical environment providing 7x24 support for a global enterprise will have needs that differ from those of an organization that requires basic extended system runtime requirements for a few servers and networking gear. Understanding the available technology insures the right solution for your uptime requirements.

Careful evaluation of your needs
We have two ears and one mouth for a reason.....we should listen twice as often as we speak. Failing to listen to the needs of the customer is one of the most common errors committed by solution builders. Coupled with this is the need for careful site inspection, when applicable.

Carefully chosen partnerships
"It is hard to fly with the eagles when you work with turkeys." This may seem like a strange thing to say, but in trying to implement a proactive power management solution, the quality of the parts has much to do with the effectiveness of the overall solution. By working with industry leader and proven products we are able to insure the highest level of product quality and support for the needs of our customers. Your best interests may, or may not be best served by purchasing on the basis of brand awareness. By working with a range of world class products from quality manufacturers we are able to insure the right solution for your power protection needs.

Customer service
If we don't look after the customer, somebody else will. We understand this truth, and for that reason support does not end with the sale, but starts the moment discussion begins, and carries on throughout the life of the relationship.

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Company Values

Values determine what's important to us as a company, and shape how we see ourselves and how others see us. While we at Potencia Technologies have always performed with integrity and values, each business generation expresses those values according to the circumstances of the times. Now more than ever the expression and adherence to values is vital.

In order to live up to our mission of being the best in the eyes of customers, employees and stakeholders we need to have a set of values that define how we behave individually and collectively within our roles at Potencia Technologies.

Potencia Technologies values are:

• We are driven by customers.
• Conduct business with uncompromising honesty and integrity.
• Strive for excellence.
• Make decisions in a participative manner.
• Maintain respect for customers, employees and vendors - recognizing the importance of each.
• Encourage company growth consistent with long-term stakeholders value.
• Practice open and honest communication across every level of the company.
• Deliver on promises.

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